We need your backup codes in order to bypass the 6-digit login verification code used to log into your account.
How to find the codes:
1. Sign into your EA Origin account on Origin.com
- The email/password login is your FIFA web app login
2. Go to your account settings
- At the bottom left of the page hover over your username and go to 'EA account and billing'
3. Go to your security settings
- Click 'security'
4. Turn login verification ON
5. Click 'View' next to where it says backup codes
6. Enter the 6-digit verification code EA will send to your email/phone, then the backup codes will show up on your screen
It is recommended to refresh your backup codes before submitting them! Incorrect backup codes are a very common issue. Please make sure you submit valid codes.